Sales manager in office (Kazakhstan)

Responsibilities:

• Communicate with customers to understand their needsand to provide necessary services of FxGen forex broker.
• Keep accurate legible records pertaining to scheduled appointments and account notes.
• Collaborate with internal departments to set, reschedule and communicate between the customer and the shop to make sure needs are met.
• Learn and teach back our marketing structure.
• Email effectively and promptly.
• Maintain updated knowledge of services.
• Act as a customer advocate with a focus on improving the customer experience.

Experience:

• No customer service experience necessary.
• Must have exceptional verbal and written communication skills.
• Must have a cellphone and the ability to email.
• Reliable transportation.
• Excellent active listening and student mentality skills. (We are always learning)
• Must have the ability to build a rapport and collaborate with other team members within the company.