Head of Sales office (Europe)
- Strong communication skills, including proficiency in writing reports and presenting technical work.
- Effective project planning and time management skills
- Manage of sales office with 10+ sales managers
- Communicate with customers to understand their needs and to provide necessary services of FxGen forex broker.
- Keep accurate legible records pertaining to scheduled appointments and account notes.
- Collaborate with internal departments to set, reschedule and communicate between the customer and the shop to make sure needs are met.
- Learn and teach back our marketing structure.
- Email effectively and promptly.
- Maintain updated knowledge of services.
- Act as a customer advocate with a focus on improving the customer experience.
- Good management skills.
- Experience of management of employees 10+
- Must have exceptional verbal and written communication skills.
- Must have a cellphone and the ability to email.
- Reliable transportation.
- Excellent active listening and student mentality skills. (We are always learning)
- Must have the ability to build a rapport and collaborate with other team members within the company.
Fluent English is a must